Solution Description



CareLineLive is award-winning, all-in-one cloud-based home care management software for home care providers. It improves efficiency, capacity and compliance by digitising workflows and automating processes such as rostering and payroll.
Better systems mean better care.


Full Description

CareLineLive works across three integrated easy-to-use systems, the Management Portal, Carer Companion App and Care Circle Portal:

  • Quick and easy rostering
  • Automated processes such as invoicing and payroll
  • Care planning, reporting and compliance tools, inc assessments and incident reporting
  • Client assessments facilitate agencies to deliver person-centred care
  • Real-time electronic call monitoring records carers’ attendance and completed activities at client visits
  • Carer Companion mobile app enables paperless documentation – eMAR, observations data and highlighting concerns
  • Enhanced communication & instant client updates assist manage day-to-day challenges and enable carers to be more responsive in the care delivered
  • Estimates of travel times between consecutive carer visits
  • Care Circle portal helps complete the circle of care and enables information sharing for loved ones, GPs and emergency services

Stress-free onboarding process, dedicated customer support team.

About the Supplier

MAS Networks Ltd T/As CareLineLive

The inspiration for CareLineLive came from the personal experience of its founder, Josh Hough, who witnessed his family’s struggles with a lack of updates about his Grandfather’s care. Recognising the need for better communication and management systems in the home care industry, Josh and his friend Dec, now CareLineLive’s Director of Development, seized the opportunity to develop software tailored specifically for home care management. Their goal was to enhance working practices, reduce costs, and ultimately provide carers with more time to focus on delivering exceptional care to their clients.

CareLineLive was launched with a single home care agency back in 2012 as a simple electronic call monitoring system. Over the years it has evolved into an award winning fully fledged home care management system with a mission to provide the first truly all-in-home home care management software in the UK.


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