In 2017, the Care Quality Commission (CQC) added a new Key Line of Enquiry:

“How does the service assure itself that it has robust arrangements (including appropriate internal and external validation) to ensure the security, availability, sharing and integrity of confidential data, and records and data management systems, in line with data security standards? Are lessons learned when there are data security breaches?”

It is increasingly important that you can show that you share information safely and appropriately to regulators and those you care for.

In November 2018, Care Quality Commission announced the launch of their new resource exploring the use of technology in care: https://www.cqc.org.uk/news/stories/new-web-resource-explore-technology-care

To learn more about the use of technology in the health and social care sectors contact us on [email protected] or call us on 0208 133 3430 We have set up this helpline for the duration of the Covid-19 crisis.

You can find further helpful documents, articles and videos that support health and social care providers make the most of digital technology, on our resources page.