Difficult conversations about data and tech

Our theme for March 2026 is ‘difficult conversations’.

The world of care has changed. Sensors monitor people in their own homes, care services are trialing the use of robots and AI to plug workforce gaps, and technology has the opportunity to improve choice and control or to remove personal autonomy.  

  • How do you balance a family’s need for reassurance with a person’s right to privacy?
  • What does meaningful consent look like when technology keeps evolving and collecting more data?
  • And as robotics and automation advance, what are we really saying about the role of care workers?

Acknowledging that we each bring priorities and pressures into the conversation helps create a more constructive starting point. When trade-offs are named openly, they can be worked through collectively rather than defensively.

Attend one of our webinars, share your experiences and get involved in the discussion. Please share your thoughts on social media, or contact us.

#DigitalCareInFocus

Articles

Don’t dodge difficult conversations – 3 March 2026

We want to explore some of the tensions, trade-offs and ethical challenges that come with data and technology in adult social care. Not to reject innovation. Not to slow progress. But to be honest and find solutions.

Press coverage

Robots vs Carers: Beyond the hype – Tomorrow’s Care p18-19, Feb/March 2026

Comfort is not a strategy – CMM – March 2026 

Webinars

In this series of three webinars, we will bring together experts with diverse perspectives to discuss some of the difficult conversations we tend to avoid when thinking about technology in care. Find out more and book your place.