Working well with digital technology suppliers is an important part of using technology safely and effectively in adult social care. Providers can bring valuable insight into day-to-day care, helping suppliers understand what works in practice and what people need from digital tools. In return, suppliers can offer expertise on system design, data security and how to get the most from technology.
Throughout December, we will be focusing on how open conversations can help ensure systems are practical, fit for purpose and support safe data sharing.
Suppliers also play a key role in building secure products and supporting providers to manage cyber risks. This includes designing systems with security built in, offering clear guidance and responding quickly to issues. By working in partnership, the sector and suppliers can shape technology that is both useful and secure, supporting better care and stronger cyber resilience.
