Workforce Challenges and the Role of Digital Innovation

ARC England’s Digital Maturity Webinar Series – Shaping the Future of Digital Care

Who should attend? Operational Managers, Frontline staff, HR leads, and Registered Managers
In this session, we will explore workforce-related challenges in care delivery, with a focus that goes beyond purely digital issues. While some workforce challenges may not currently involve digital tools, digital innovation can nonetheless play a critical role in addressing them.
Key Themes:
  • Broader Workforce Issues: We are considering general workforce challenges such as staff shortages, high turnover, administrative burden, training gaps, and wellbeing—whether or not these are currently managed digitally.
  • Digital as an Enabler: The emphasis is on how digital tools can support, rather than define, the response to workforce challenges. For instance:
    • Automating administrative tasks to reduce workload
    • Enhancing training through e-learning platforms
    • Supporting staff scheduling and deployment through digital rostering systems
    • Using data analytics to predict and address staffing needs
This approach allows us to take a holistic view of the workforce landscape while exploring the potential of digital solutions to support, streamline, or even transform how care teams operate.
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