Supporting the Care Provider Market to use Technology Safely

Tuesday 4 June 2024

Start: 12:00

End: 13:30

Event Passed

This webinar is for commissioners of care services led by the Institute of Public Care.


Digitisation of social care is a key policy aim and has been shown to improve the quality and efficiency of care. Nationally, money is being invested to drive digitisation across the adult social care sector to improve the quality, safety and personalisation of care.

The Data Security and Protection Toolkit (DSPT) is an online self-assessment tool to help adult social care providers in England to store and share information safely. It shows care services what they need to do to keep people’s information safe, and to protect their business from the risk of a data breach or a cyber attack. It covers both paper and digital records.

Local authority and NHS commissioners require the services that they commission to keep data safe and commissioners play a key role in supporting local providers to safely use digital technology.

This webinar will explore how commissioners can support market stability and sustainability by helping care providers to safely go digital and how they can strengthen care providers’ data protection by through their role as commissioners.

Webinar format

We will be joined by colleagues from the Better Security, Better Care programme and by Matilda Moss, Head of Integrated Commissioning at Buckinghamshire Council, who are supporting the use of the DSPT.

The workshop will be delivered online in Microsoft Team and will feature a blend of presentations and smaller group discussions to enable participation by all delegates.


Session 1: Why digitisation of social care is important

Speaker: Fiona Richardson Director, Institute of Public Care.

This session will cover:

  • Why data and cyber security matters in adult social care (ASC)
  • Headline results from the national ASC cyber security survey 2024
  • The role of the commissioner.

Session 2: The Better Security, Better Care Programme

Speaker: Representative from Digital Social Care.

The session will cover:

  • Introduction to the Better Security and Better Care Programme and support available to commissioners and providers of care
  • An overview of The Data Security and Protection Toolkit.
  • A care provider perspective on the Data Security & Protection Toolkit

Session 3: Experience from Buckinghamshire Integrated Commissioning Team

Speaker: Matilda Moss, Head of Service, Integrated Commissioning, Buckinghamshire Council.

This session will cover:

  • A commissioner perspective on lessons learned following cyber security incidents experienced by commissioned providers
  • The actions that the Council has taken to support providers and commissioners to better manage cyber security and data protection. This includes upskilling commissioners on the use of the DSPT and auditing providers’ Business Continuity Plans (BCP)
  • The actions the Commissioning Service is taking to update its own BCP in relation to cyber security and data protection.

There will also be ample opportunities throughout the webinar to ask questions, and share your own experiences and lessons learned around digitalisation of the care market.

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