Can social care scale up digital without losing the human touch?

6 February 2026

This week on CTRL + Care, Michelle is joined by Lewis Stewart from techUK while Katie’s away, for a fast-paced rundown of the digital care stories shaping the sector. They discuss a new report on the future of social care and why data, standards, and interoperability are still holding progress back. The conversation also explores ADASS’s new AI playbook, cutting through the hype to focus on responsible, people-centred use of AI that supports care rather than replacing it. Lewis shares what techUK is working on in adult social care, including the challenge of scaling innovation and bringing providers and suppliers together. The episode ends with a Cyber Squirrels story on accessible tech in a deaf-run café, showing how digital can enable inclusion and connection.