Last updated: 25 September 2023
This is the privacy notice of the Digital Care Hub. We are a project run by the National Care Association (which merged with the Registered Nursing Home Association) on behalf of the Care Provider Alliance.
|Data||collectively all information that you submit to Registered Nursing Home Association Ltd via the Website. This definition incorporates, where applicable, the definitions provided in the Data Protection Laws;|
|Cookies||a small text file placed on your computer by this website when you visit certain parts of the Website and/or when you use certain features of the website. Details of the cookies used by this website are set out in the clause below (Cookies);|
|Data Protection Laws||any applicable law relating to the processing of personal Data, including but not limited to the GDPR, Data Protection Act 2018 and any national implementing and supplementary laws, regulations and secondary legislation;|
|GDPR||the UK General Data Protection Regulation;|
|Registered Nursing Home Association Ltd, we or us||Registered Nursing Home Association Ltd, a company incorporated in England and Wales with registered number 982095 whose registered office is at Derek Whittaker House, 50 Tunnel Lane, Kings Norton, Birmingham, B30 3JN;|
|UK and EU Cookie Law||the Privacy and Electronic Communications (EC Directive) Regulations 2003 as amended by the Privacy and Electronic Communications (EC Directive) (Amendment) Regulations 2011 & the Privacy and Electronic Communications (EC Directive) (Amendment) Regulations 2018;|
|User or you||any third party that accesses the Website and is not either (i) employed by Registered Nursing Home Association Ltd and acting in the course of their employment or (ii) engaged as a consultant or otherwise providing services to Registered Nursing Home Association Ltd and accessing the Website in connection with the provision of such services; and|
|Website||the website that you are currently using, www.digitalcarehub.co.uk, and any sub-domains of this site unless expressly excluded by their own terms and conditions.|
For purposes of the applicable Data Protection Laws, the National Care Association is the “data controller”. This means that the National Care Association determines the purposes for which, and the manner in which, your Data is processed.
We collect Data in the following ways:
The National Care Association will collect your Data in a number of ways, for example:
We may request that you provide us with the following personal data:
Any or all of the above Data may be required by us from time to time in order to provide you with the best possible service and experience when using our Website. Specifically, Data may be used by us for the following reasons:
We may use your Data for the above purposes with your consent when you contact us through our contact form, email or via phone.
For the delivery of direct marketing to you via e-mail, we’ll need your consent via an opt-in. This is done either by ticking the box on our contact form which is marked: “To receive ongoing communications from Digital Care Hub on news, standards, regulations and other applicable information, please tick this box.” or by providing your email address when you sign up for our newsletter (https://www.digitalcarehub.co.uk/newsletter-signup/).
If you are not satisfied about our approach to marketing, you have the right to withdraw consent at any time. To find out how to withdraw your consent, see the section headed “Your rights” below.
To the extent that you access the Website, we will collect your Data automatically, for example:
We may share your Data with the following groups of people for the following reasons:
We will use technical and organisational measures to safeguard your Data and will only use data processors we trust to keep your data secure. We use Secure Sockets Layer (SSL) certificates to verify our identity to your browser and to encrypt any data you give us. Whenever information is transferred between us, you can check that it is done so using SSL by looking for a closed padlock symbol or other trust mark in your browser’s URL bar or toolbar.
We use the following data processors:
Technical and organisational measures include measures to deal with any suspected data breach. If you suspect any misuse or loss or unauthorised access to your Data, please let us know immediately by contacting us via this e-mail address: [email protected].
If you want detailed information from Get Safe Online on how to protect your information and your computers and devices against fraud, identity theft, viruses and many other online problems, please visit getsafeonline.org. Get Safe Online is supported by HM Government and leading businesses.
Even if we delete your Data, it may persist on backup or archival media for legal, tax or regulatory purposes.
You have the following rights in relation to your Data:
To make enquiries, exercise any of your rights set out above, or withdraw your consent to the processing of your Data (where consent is our legal basis for processing your Data), please contact us via this e-mail address: [email protected].
You can complain to the ICO if you are unhappy with how we have used your data.
The ICO’s address:
Information Commissioner’s Office
Helpline number: 0303 123 1113
ICO website: https://www.ico.org.uk
In the above instance, we will take steps with the aim of ensuring your privacy is protected.
Cookies are small text files that are placed on your computer’s hard drive by your web browser when you visit any website. They allow information gathered on one web page to be stored until it is needed for use on another, allowing a website to provide you with a personalised experience and the website owner with statistics about how you use the website so that it can be improved.
Some cookies may last for a defined period of time, such as one day or until you close your browser. Others last indefinitely.
Your web browser should allow you to delete any you choose. It also should allow you to prevent or limit their use. For more information generally on cookies, including how to disable them, please refer to www.aboutcookies.org. You will also find details on how to delete cookies from your computer.
Our website uses the following cookies:
|_ga||.digitalcarehub.co.uk||Analytics||The _ga cookie, installed by Google Analytics, calculates visitor, session and campaign data and also keeps track of site usage for the site’s analytics report. The cookie stores information anonymously and assigns a randomly generated number to recognize unique visitors.||2 years|
|_gid||.digitalcarehub.co.uk||Analytics||Installed by Google Analytics, _gid cookie stores information on how visitors use a website, while also creating an analytics report of the website’s performance. Some of the data that are collected include the number of visitors, their source, and the pages they visit anonymously.||1 day|
|_gat||.digitalcarehub.co.uk||Performance||This cookie is installed by Google Universal Analytics to restrain request rate and thus limit the collection of data on high traffic sites.||1 min|
Unless otherwise agreed, no delay, act or omission by a party in exercising any right or remedy will be deemed a waiver of that, or any other, right or remedy.
This Agreement will be governed by and interpreted according to the law of England and Wales. All disputes arising under the Agreement will be subject to the exclusive jurisdiction of the English and Welsh courts.
You may contact us by email at [email protected].