This guidance is relevant to staff who have responsibility for creating care or personnel records. The guidance should match the procedures you have in your organisation and should be supported with proper training.
You can download a word version of this guidance below and adapt it to meet your needs.
Good quality, accurate records are vital for the safety of our service users and the safe and responsible running of our organisation.
When you create or update a record you must ensure that the information you enter has the following characteristics: –
When we create records, we use standardised structures and layouts for the contents of records.
You should provide more detail on record creation. If you use paper forms, where can these be found? If you use a digital system make sure that you provide adequate training to your staff so that they know how to use it properly.
We monitor and audit our records throughout their lifetime to make sure they follow the four characteristics above. We have a Data Quality Policy and Record Keeping Policy which can be located insert location here. Failure to comply with these policies may result in disciplinary action. If you would like more training on how to accurately collect and record data please speak to your line manager.Back to Resources