Agenda – Morning sessions
(See also the full agenda for the afternoon)
9.00 – Registration and Breakfast Reception
9:45 – Welcome
Michelle Corrigan, Chief Executive Officer, Digital Care Hub
9.55 – Empathy Performance: Navigating in a digital world
Greenwich Carers Centre
Empathy is a unique theatre group made up of unpaid carers from Greenwich Carers Centre, using performance and lived experience to shine a light on the realities of caring. Through powerful, thought-provoking storytelling, the group explores the challenges that carers face when navigating health, care and digital services, bringing authentic voices and experiences to the forefront.
For the Digital Care Summit, Empathy presents a short original performance inspired by the experiences of unpaid carers interacting with increasingly digital health and care services. Developed by carers themselves, the piece highlights the practical and emotional challenges that can arise when accessing support, managing information, and using digital tools such as healthcare apps. Through drama and lived experience, the performance offers a powerful reflection on inclusion, accessibility and the human impact of digital transformation in care.
10.10 – Setting the scene
Jennifer Pearl and Jacqui Darlington, National Co-Production Advisory Group; Mark Foulds, Care Providers Voice; Dudley Sawyerr, London Care and Support Forum
10.30 – 11.30 – Breakout sessions
You can attend one session in the morning, and another one in the afternoon. These interactive workshops, discussions and expert-led panels are designed to encourage conversation, share practical experiences and provide actionable insights that you can take back to your organisations.
Vivaldi Social Care: What should social care data tell us next?
Mike Slator, The Outstanding Society; Alex Devkota, Care England & Kate Meacock, Rights for Residents
Discover how the Vivaldi Social Care programme is bringing together care providers, researchers and health partners to build one of the largest research programmes involving care home residents. Explore how data sharing can generate new insights, strengthen evidence and help improve care and outcomes. This interactive session will put delegates in the driving seat, asking what questions social care should be using its data to answer next.
Why attend?
Learn practical lessons from a national data-sharing initiative and gain ideas for how data can be used responsibly to influence policy, practice and innovation, while helping shape the future questions that social care data could answer.
Help! I’ve been hacked (Cyber security)
Ryan Spencer, Care Providers Voice and Daniel Plummer, Registered Care Providers Association
Cyber attacks are becoming an increasing risk for care providers. This interactive workshop will explore common cyber threats facing social care, how attacks happen, and the practical steps organisations can take to improve their cyber resilience and preparedness.
Why attend?
Leave with practical actions to strengthen your organisation’s cyber resilience, improve staff awareness, and feel more confident in preventing and responding to cyber threats.
Ready for care tech? The conditions for success
Floor 3 – Darden
Mikey Roche, Matt Skinner, Rachel Fuller Care City; Eric Kihlstrom, Miicare
Choosing the right technology is only part of the journey. Join Care City to explore what it takes to successfully introduce and embed care technology in practice, from organisational readiness and staff confidence to implementation, adoption and long-term success.
Why attend?
Gain practical insights into preparing your organisation for care technology, avoiding common implementation challenges, and create the conditions for successful adoption and lasting impact.
Digital care regulations, risks and opportunities
Laura Guntrip, Alice Thursfield and Isabel De La Haye, Lester Aldridge
The digital care landscape is evolving rapidly, bringing new regulatory requirements, responsibilities and opportunities for providers. Join legal experts from Lester Aldridge as they explore the key developments shaping digital care and what they mean for your organisation.
Why attend?
Gain practical insights into current and emerging regulations, understand potential risks and responsibilities, and learn how to navigate digital change with greater confidence.
11.30 – 12.00 – Networking and Expert Surgeries
- Evaran: Data foundation built for growth: operational control, continuous improvement and inspection readiness
- Department of Health and Social Care: Get Adult Social Care Data – Data insights for care providers and local authorities
- Lester Aldridge: Digital Care Regulations, Risks & Opportunities
12.00 – 1.00 – Fully digitised: Beyond digital social Care records to AI and emerging technologies
Lewis Stewart, TechUK (chair); Jane Townson, Homecare Association; Ruth Bradbury, Health Innovation Network, London; Jennifer Pearl, National Co-Production Advisory Group; Juliette Malley, Kings College London; Amy Lewis, Just Checking
As social care moves towards full digitisation, what comes next? This panel will explore the opportunities and challenges presented by digital care records, AI and emerging technologies, and what they could mean for people drawing on care and support, the workforce and care providers. It will examine how innovation can be adopted responsibly, ensuring technology delivers meaningful benefits while addressing practical, ethical and implementation challenges facing the sector.
Bringing together voices from across social care, health, academia, technology and lived experience, the discussion will explore the role emerging technologies could play in supporting more personalised, proactive and connected care. Attendees will hear different perspectives on the future of digital transformation, the barriers that still need to be overcome, and the opportunities available as the sector moves beyond digitisation towards innovation at scale.
1pm to 2pm – Lunch Break & Expert Surgeries
- Evaran: Data foundation built for growth: operational control, continuous improvement and inspection readiness
- Department of Health and Social Care: Get Adult Social Care Data – Data insights for care providers and local authorities
- Lester Aldridge: Digital Care Regulations, Risks & Opportunities
