July 29th 2026
Digital Care Hub welcomes today’s renewed focus on adult social care, following the Prime Minister’s speech and the launch of the Casey Commission’s Big Conversation on Care.
As the future of care is debated, digital transformation must be recognised as practical support for people drawing on care and those providing it.
Digital transformation is already underway in social care. The challenge now is to accelerate and sustain that progress, and make sure its benefits are available across all settings, care groups and providers. That means supporting the sector with the skills, knowledge and confidence to use digital technology well.
In his speech, the Prime Minister spoke about the value of social care and the people who provide it. Drawing on his own family’s experience, he described the care, skill and professionalism of the workers who supported his father, saying they should be “the best paid people in society, not the worst”. He also recognised that social care has too often been seen as “too risky, too difficult and too complicated” to solve. The Big Conversation is an opportunity to move that debate forward, including how digital technology, data and cyber resilience can support the people delivering care every day.
A chance to shape the future of care
The Big Conversation on Care is part of the Independent Commission on Adult Social Care, chaired by Baroness Louise Casey. It asks people across England to share their experiences and ideas for the future of care, including people who draw on support, unpaid carers, families, care workers and providers.
Baroness Casey has said that “any of us could need care, at any age” and that people want to know care will be there, be good quality, and support them to live their lives as fully as possible. The Big Conversation runs until April 2027 – and is, in fact, a good example of how tech can enable wider participation.
Digital must be part of the conversation
At Digital Care Hub, we agree that care work is skilled, important and central to the wellbeing of our communities. We also believe that digital, data and cyber resilience must be recognised as essential foundations of good care.
Digital technology will not fix social care on its own. But used well, it can help care teams reduce duplication, improve access to information and spend more time with people. Safe data sharing can also support better decision-making, enabling care staff, NHS services, hospitals and other partners to spot issues earlier and coordinate support around people’s needs. This can help prevent needs from escalating, support smoother transitions between services, and help people get the care and support they want and need, in the place they want to be.
“This is an important moment for adult social care. We welcome the recognition of the skill, professionalism and importance of care work, and strongly encourage people across the sector to take part in the Big Conversation. As we think about the future of care, we must also recognise the benefits of resilient digital care. Good technology, trusted data and strong cyber security can help take pressure off hard-pressed care workers and managers, while supporting safer, more joined-up and more person-centred care.”
Michelle Corrigan, chief executive officer, Digital Care Hub
Working together for better care
We welcome the commitment to listening to people who draw on care and support, unpaid carers, care workers, providers and local partners. Their experiences must shape practical reform that works in day-to-day care.
The Big Conversation on Care is open until April 2027. We encourage care providers, care workers, managers, people who draw on care and support, unpaid carers, families and partners across the sector to share their experiences and ideas, including what would help digital technology work better for people, staff and services.
Full Prime Minister’s speech
Big Conversation on Care
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