AI and social care

Our Digital Care in Focus theme for April 2026 is Artificial Intelligence (AI).

AI has quietly become embedded in many of the systems we use every day – even when we don’t always realise it.

The technology brings real benefits, from streamlining processes to enhancing outcomes for individuals and communities.

Yet, alongside the promise, there are genuine risks: questions around privacy, trust, and the potential for increased workloads remain.

This month, we invite you to join us in exploring both the realities and possibilities of AI in adult social care, shining a light on its presence, impact, and future.

Webinar

Reimagining social work and social care in the age of AI – 23 April 2026

Watch a recording and access all the materials and useful links from this webinar on the evolving use of AI in social work and social care. Speakers include Katie Thorn from Digital Care Hub, Sarah Gilbert from Skills for Care, Natalie Day from Social Work England and Andrew Reece from BASW.

Articles

AI in Social Care Alliance: vision and priorities – 17 April 2026

Delegates at the recent AI in Social Care Summit in Oxford, agreed the vision and priorities for the new AI in Social Care Alliance.

Case studies

LDC Care: the ‘human-in-the-loop’ approach to AI

LDC Care wanted to improve how care documentation reflects the person, while also making processes more efficient for staff. They use a tailored version of Care Vision to manage digital care records, creating a strong foundation for more personalised and responsive care planning.

Press coverage

Technology must overcome hurdles, not create them: AI in care management- Care Management Matters – April 2026

Katie Thorn, Director of Innovation at Digital Care Hub, considers whether artificial intelligence (AI) in care management is a supportive tool or a new burden to overcome.