Digital inclusion or exclusion shapes how people access health services, manage benefits and communicate with providers. It affects family members coordinating support, frontline staff adopting new systems and smaller providers balancing innovation with constrained resources.
Throughout November, we will be exploring this topic in more detail.
Webinar
Digital inclusion in care: Who gets left behind? 19 November 2026
Join Digital Care Hub for a panel discussion exploring what digital inclusion – and exclusion – looks like across the social care sector, both for people receiving care and support and for the people working within care services.
Articles and news posts
Introducing Digital Care in Focus: Digital inclusion – November 2026
Who benefits when care becomes more digital — and who risks missing out? This November, digital inclusion is our Digital Care in Focus theme. We’re inviting people across social care to share what participation, choice and access mean in their own lives and services.
Mind the Gap: tacking digital exclusion (Nov 2025)
University of Sheffield’s Centre for Care brought their unique board game on digital exclusion to the House of Commons in November 2025.
Rethinking digital inclusion (Feb 2026)
Reflections from Digital Poverty Action Day: Digital access and confidence sit on a spectrum shaped by affordability, literacy, disability, language and changing life circumstances.
Related links
National Digital Inclusion Network – Good Things Foundation
The National Digital Inclusion Network is made up of over 8,000 organisations across the UK. These organisations, called Digital Inclusion Hubs, are all working to fix the digital divide in their local communities. They deliver our digital inclusion services to help people access or learn how to use the internet for free.
A board game looking at the barriers experienced by people when accessing online services.
#DigitalCareinFocus #DigitalInclusion #DigitalExclusion
